Key Responsibilities:

• Respond swiftly and safely to intruder, fire, or panic alarms
• Conduct perimeter checks and inspect buildings for signs of forced entry or damage
• Reset alarm systems or escalate issues as per client protocols
• Secure premises in the event of access breaches or faults
• Safely manage and log all key holding activity
• Complete incident reports and submit accurate digital logs after each callout
• Maintain vehicle and equipment in clean, working condition
• Liaise with emergency services where necessary
• Deliver outstanding service in a calm, professional manner

Essential Requirements:

• Valid SIA Licence (Door Supervisor or Security Guarding)
• Full UK Driving Licence (manual)
• Right to Work in the UK
• 5-Year Checkable Work History (BS7858 screening compliant)
• Excellent communication and incident reporting skills
• Ability to stay calm under pressure and make quick decisions
• Comfortable working independently and covering varied shift patterns
• Competence using mobile reporting tools and alarm management systems

Desirable Skills & Qualifications:

• Previous experience in alarm response, key holding, or mobile patrols
• SIA CCTV Licence (advantageous)
• First Aid at Work or Emergency Response Certification
• Familiarity with alarm panel systems (e.g. Honeywell, Texecom, Galaxy, etc.)
• Basic understanding of security tech (motion sensors, contact alarms, etc.)
• Knowledge of GDPR and safe handling of client property