Case study · Vacant Property · 2025

Vacant property protection for a national housing association

Steel-screen first response, 24/7 alarmed monitoring and 5-day repaint-and-relet turnaround across the North West.

Client
National housing association
Division
Vacant Property
Year
2025
Result
412
Home/Case studies/Vacant property protection for a national housing association
The brief

Steel-screen first response, 24/7 alarmed monitoring and 5-day repaint-and-relet turnaround across the North West.

01

The challenge

A national housing association managing a portfolio of over 8,000 properties required a responsive vacant property protection service across its North West stock, during a period of portfolio rationalisation with elevated trespass and fly-tipping risk.

02

Our approach

AOG Vacant Property provided first-response boarding and steel-screen installation within 24 hours of void notification. Monitoring combined periodic physical checks and wireless alarm systems, with all events logged in the AOG Ops field app and visible to the client's asset management team in real time.

03

The result

412 voids were secured across the North West portfolio in 2025, each moving to a 5-day repaint-and-relet turnaround once cleared. The alarmed monitoring regime held trespass and fly-tipping incidents to a fraction of the levels seen before the contract began.

Divisions involved

The lines that ran this contract.

Next step

Have a contract that needs the same.

Tell us the site, the programme and the lines you need covered. We come back with a mobilisation plan and a quote.

Operations desk
Head officeCoventry CV3
HoursMon to Fri, 08:00 to 17:00