Internal walk-through
Whole-property check including kitchens, bathrooms, lofts and meter cupboards.
Vacant Property · Scheduled Void Inspections
Scheduled Void Inspections
Weekly, fortnightly or monthly internal and external inspections of every void on the contract, with photographic evidence logged against the property in the AOG ledger.
Routine, time-stamped, photographically evidenced.
Scheduled inspections, run inside the AOG operating model.
Scheduled inspections sits inside the same AOG account as security, cleaning and FM. One project manager owns the void. One control room holds the keys, monitoring and inspection records. One weekly report covers every visit, incident and finished work order.
You take the service on its own, or alongside the rest of the vacant property division. The covenant, the compliance ledger and the point of contact stay the same either way.
Regular internal and external inspections of vacant properties, at frequencies agreed with the housing provider or insurer. Time-stamped, geo-tagged photographic evidence logged against each property and an insurer-grade audit trail produced on every visit.
At a glance
- Frequencies
- Weekly · fortnightly · monthly
- Logging
- Photo · GPS · time-stamped
- Coverage
- UK-wide
- SLA
- <2 hrs escalation on critical findings
What it covers
The work, line by line.
Every line is delivered against written assignment instructions and reported into the AOG weekly review.
External perimeter check
Garden, boundary, garages, outhouses, glazing and access points.
Photo and condition log
Time-stamped, geo-tagged photos logged against the property record.
Damp, leak and meter checks
Spot checks for water ingress, stop-cock condition and meter readings.
Squatter and fly-tip detection
Any sign of unauthorised access or dumping escalated within the contracted SLA.
Insurer-grade audit trail
Inspection records held to satisfy void-property insurance conditions.
What is included
Inside the service.
- Internal walk-through of the whole property including kitchens, bathrooms, lofts and meter cupboards
- External perimeter check covering garden, boundary, garages, outhouses, glazing and access points
- Photo and condition log with time-stamped, geo-tagged photos logged against the property record
- Damp, leak and meter checks including spot checks for water ingress, stop-cock condition and meter readings
- Squatter and fly-tip detection with any unauthorised access or dumping escalated within the contracted SLA
- Insurer-grade audit trail with inspection records held to satisfy void-property insurance conditions
Why AOG
What you get that you would not elsewhere.
Inspection frequency agreed with the insurer — weekly, fortnightly or monthly to satisfy void policy conditions
Geo-tagged, time-stamped photos provide an insurer-grade audit trail that holds up at claim
Meter readings and stop-cock checks included — not just a visual walk-through
Squatter and fly-tip detection escalated within the contracted SLA, not held to the next inspection
Inspection records held by AOG against each property, retrievable at insurer or housing-officer request
Integrates with steel screens, perimeter barriers and monitoring so the inspection triggers remedial action within the same contract
Where it is deployed
Sectors using Scheduled Void Inspections.
Proof
Operational, not aspirational.
100%
visits time-stamped and geo/photo evidenced
Every visit is on the record — arrival, walk-through, findings, photographs.
Questions
Frequently asked questions
What does a vacant-property inspection check?
A visit typically includes an internal walk-through of the whole property, an external perimeter check, damp, leak and meter checks, and a check for signs of squatting or fly-tipping, all recorded against the property.
How often should a vacant property be inspected?
Frequency is agreed with the housing provider or insurer, commonly weekly, fortnightly or monthly, and is set to satisfy void-property insurance conditions where those apply.
Is every visit photographed and time-stamped?
Yes. Every inspection produces time-stamped, geo-tagged photographs logged against the property record, giving an insurer-grade audit trail.
What happens if an inspection identifies damage or unauthorised entry?
Findings are escalated within the contracted SLA rather than held until the next scheduled visit, and can trigger further action such as steel screens, perimeter barriers or additional monitoring under the same contract.
Can inspection frequencies vary by property risk?
Yes. Higher-risk properties can be inspected more frequently than lower-risk stock within the same portfolio, agreed against the insurer or housing provider's conditions.
Talk to the vacant property team.
Tell us the property, the risk and the timeline. We will come back with a scope and a quote.