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Challenge
The site faced ongoing cleanliness complaints, unauthorised access issues, and equipment downtime, all of which impacted patient care and staff efficiency.
Solution
Ascent Onsite Group deployed trained static security officers to manage entry points, monitor sensitive areas, and provide emergency support. Simultaneously, a clinical-grade cleaning program was introduced with high-frequency disinfection of high-touch zones. Reactive maintenance teams were also placed on-site to ensure all systems operated without interruption.
Results Achieved
85%
downtime reported
70%
drop complaints
Zero
downtime reported
Our integrated approach to healthcare security, cleaning, and maintenance created a safe, hygienic, and fully operational environment, where patients receive care and staff work with confidence.
