Terms & Conditions

Please read these Terms & Conditions ("Terms") carefully before using the website or engaging with the services provided by Ascent Onsite Group ("we," "our," or "us"). By accessing or using the website, services, or any content made available by us, you (the "Client," "Customer," or "User") agree to be bound by these Terms. If you do not agree to these Terms, you must cease using the website and services immediately.

1. Interpretation

The following definitions and rules of interpretation apply in these Terms & Conditions.

1.1 Definitions:

• Agreement: The binding agreement between Ascent Onsite Group and the Client, including these Terms & Conditions, any applicable service agreements, purchase orders, and any documents incorporated by reference.
• Client: The individual, company, or organization purchasing or using services from Ascent Onsite Group.
• Services: Any services provided by Ascent Onsite Group to the Client, including but not limited to consultancy, facilities management, environmental services, and onsite support as specified in a written Order or service agreement.
• Website: The official website owned and operated by Ascent Onsite Group, including any related subdomains, pages, or services provided online.
• User: Any person, organization, or entity that accesses or uses the Website or Services, including Clients and visitors.
• Intellectual Property: All intellectual property rights, including patents, trademarks, copyrights, designs, trade secrets, and any proprietary materials owned or licensed by Ascent Onsite Group or any third-party partners.
• Privacy Policy: The document outlining how Ascent Onsite Group collects, processes, stores, and protects personal and business information, which is incorporated into these Terms by reference.
• Order: The Client’s request or purchase order for services, as set forth in the Client's submission, email communication, or contract with Ascent Onsite Group.

1.2 Interpretation:

• Statutes: A reference to any statute or statutory provision includes all amendments, re-enactments, and relevant subordinate legislation made under such statutes.
• Inclusive Language: Any term such as "including," "include," "for example," or "in particular" is illustrative and does not limit the scope of the subject matter.
• Writing or Written: A reference to writing or written includes emails, fax, or any electronic communication unless otherwise specified.

2. Acceptance of Terms

2.1 By using our Website or engaging our Services, the Client acknowledges acceptance of these Terms and agrees to abide by them.

2.2 If the Client does not agree with any provision of these Terms, they must refrain from using the Website or Services.

3. Changes to the Terms

3.1 Ascent Onsite Group reserves the right to amend or update these Terms at its sole discretion. Any changes will be posted on the Website, with the "Last Updated" date updated accordingly.

3.2 The continued use of the Website or Services after changes have been posted will constitute acceptance of those changes.

3.3 The Client should regularly review these Terms for updates or amendments.

4. Use of Website

4.1 The Website is provided for the Client’s use in accordance with these Terms and the Privacy Policy.

4.2 The Client agrees to use the Website only for lawful purposes, and must not:

• Engage in any activity that disrupts or interferes with the functionality or security of the Website;
• Attempt to access unauthorised areas of the Website or systems;
• Upload or transmit any harmful, offensive, or illegal content;
• Misuse any content or materials on the Website in a manner that infringes on the intellectual property or other rights of Ascent Onsite Group or third parties.

4.3 Ascent Onsite Group reserves the right to monitor and restrict access to the Website, including terminating or suspending accounts that violate these Terms.

5. Services Provided

5.1 Description of Services: Ascent Onsite Group provides a broad range of services to the Client, including but not limited to:

• Consultancy: Expert advice across various sectors including environmental management, sustainability, facilities, and project management.
• Onsite Support: Provision of personnel for site management, operations, and project support.
• Environmental Solutions: Sustainable practices, carbon footprint reduction, and compliance with environmental standards.
• Facilities Management: Comprehensive management of facilities, including maintenance, cleaning, security, and technical services.

5.2 Service Delivery: Ascent Onsite Group will provide the Services as outlined in the Order or service agreement and in accordance with these Terms.

5.3 Service Modifications: The Supplier may amend the services provided if such changes are necessary to comply with legal, regulatory, or business needs. The Client will be notified in writing of any material changes to the services.

5.4 Performance Standards: Ascent Onsite Group will provide the Services using reasonable skill, care, and diligence, and will comply with industry standards.

6. Client Responsibilities

6.1 The Client shall:

• Provide accurate, complete, and up-to-date information necessary for the provision of the Services.
• Ensure the premises and facilities are prepared for the Supplier to deliver services in a timely and safe manner.
• Obtain any required permits, licenses, or consents necessary for the provision of the Services.
• Comply with all applicable laws, including but not limited to health and safety, data protection, and employment laws.
• Safeguard the Supplier’s property and equipment while under the Client’s control or in their possession.

6.2 Failure to Comply: If the Client fails to meet the obligations listed above or provides inaccurate or incomplete information, the Supplier reserves the right to delay or suspend services until the Client rectifies the situation.

7. Charges and Payment Terms

7.1 Charges: The Client agrees to pay for the Services in accordance with the charges outlined in the Order, service agreement, or as otherwise agreed by both parties. The Supplier reserves the right to adjust charges periodically.

7.2 Invoicing and Payment:

• The Supplier will issue invoices to the Client for Services rendered, detailing the charges.
• Unless otherwise agreed, payments are due within 30 days from the invoice date, unless specific credit terms are negotiated.
• Late payments will incur an interest charge of 2% per month, or the highest rate permitted by applicable law.

7.3 Additional Costs: The Client agrees to reimburse the Supplier for reasonable expenses incurred in connection with the provision of Services, including travel, accommodation, and third-party costs.

7.4 Service Fee Adjustments: The Supplier reserves the right to adjust fees annually, based on increases in operational costs, changes in law, or adjustments in industry standards.

8. Confidentiality and Data Protection

8.1 Confidentiality: Both parties agree to maintain the confidentiality of proprietary information, including business strategies, technical data, and any other non-public information shared during the engagement.

8.2 Data Protection: Ascent Onsite Group will process any personal data in compliance with the applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Data Protection Act 2018. For full details on data processing, please refer to our Privacy Policy.

9. Intellectual Property Rights

9.1 Ownership: All intellectual property rights in the Website and any materials provided as part of the Services are the exclusive property of Ascent Onsite Group, unless otherwise agreed in writing.

9.2 Licensing: The Client is granted a non-exclusive, non-transferable license to use the Website and any deliverables provided as part of the Services for personal or business purposes, subject to these Terms.

9.3 Restrictions: The Client shall not copy, reproduce, or reverse-engineer any of Ascent Onsite Group’s intellectual property, except as permitted under the scope of the Services.

10. Limitation of Liability

10.1 Exclusion of Liability: Ascent Onsite Group will not be liable for any indirect, consequential, or punitive damages arising from the use of the Website or Services.

10.2 Liability Cap: The Supplier’s total liability for any claims arising from these Terms will be limited to the total amount paid by the Client for the Services in the 12 months immediately preceding the claim.

11. Termination

11.1 Either party may terminate the Agreement with written notice if the other party:

• Breaches any material term of the Agreement and fails to remedy the breach within a specified period.
• Becomes insolvent, bankrupt, or ceases trading.

11.2 Consequences of Termination: Upon termination, the Client must immediately cease using the Website and Services, and return all materials and intellectual property belonging to Ascent Onsite Group.

12. Governing Law and Jurisdiction

12.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction].

12.2 Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction in accordance with the law of England and Wales.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Ascent Onsite Group
Unit 4 Ground Floor,
The Cobalt Centre,
Siskin Parkway East,
Coventry,
Warwickshire,
CV3 4PE
‍
Email: hello@ascentonsite.group
Phone: +44 800 058 4830